Dangerous Goods (UN numbers, Packaging Class, etc.)

"Some of the products we ship are classed as dangerous goods and have accompanying UN numbers and packaging classes etc. We currently have no way of telling Shipping about these items which results in fines, delays or impounded shipments as it is a legal requirement. Some carriers have a flag within the courier-specific section. i.e. DHL Express has a dangerous goods flag but this alone does not allow us to pass through the line-level detail required to satisfy the legal requirements of carriage. Therefore, can you add the relevant fields into the items array (example below) and then map these to the carrier, starting with DHL Express. This will ultimately affect all carriers but if you can start with DHL & Evri that would be a great help as it's international shipments that are being impacted the most by this."

Sam Davison posted 11 months ago

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