• Reports Now Processed in Background with Email Delivery
  System reports will now be processed in the background and automatically delivered via email upon completion. This allows users to continue working without having to wait for the report to finish generating.
• Amazon MCF Now Fully Functional
  Several issues related to Amazon MCF have been resolved. The integration with Neuro is now fully operational and ready for use.
• Customer Comments Popup Added to Packing Terminal
  A new feature allows customer comments to be shown as a popup in the packing terminal. This setting can be enabled at the fulfillment or system level under General Settings > Packing > Customer Comments Popup.
• Supplier Report Enhanced with Supplier ID Column
  The Supplier Report has been updated with a new Supplier ID column, allowing for broader use in various workflows.
• Batching Option Now Supports CSV Upload Updates
  The batching option can now be updated via CSV uploads. Note: serial items cannot be updated—only new serial items can be created during import.
• Storage Charges Support Added for Billing API
  Infrastructure support for storage charge submissions via the Billing API has been completed and is now available.
• Inventory Tags Now Update Instantly Line by Line
  Performance and UI improvements have been made to allow real-time, line-by-line inventory tag updates.
• Customer Comments Now Accessible via App Endpoints
  Customer comments are now included in app-related API endpoints. This feature will be activated on the app side through an upcoming update.
• Fulfillment ID Added to Inventory Logs and System Webhooks in Public API
  The Public API now includes the fulfillment_id field in inventory logs and system webhooks, improving traceability.

• Page Display Issue Resolved on Inventory Page During Group Filtering/Search
  A UI issue causing page misalignment during group filtering and searches on the inventory page has been resolved.
• Unassigned Picks Visibility Issue in App Resolved
  An issue preventing unassigned picks from appearing in the app has been fixed.
• Movement Issue Resolved After Pick Completion
  A bug causing movement issues after pick completion—when Pick Location Movement is enabled—has been addressed.
• Location Filter Bug Fixed in Public API
  An issue where the location filter affected the inventory ID in Public API queries has been resolved.
• Order Rules Execution Issue Fixed
  A bug that caused certain order rules not to execute properly has been fixed.
• Fulfillment User API Access Restricted When System Fulfillment is Disabled
  When the fulfillment system is disabled at the system level, fulfillment users are now correctly restricted from accessing the Public API.

✨ New Features

⚙️ Improvements to Existing Features

🐞 Bug Fixes

• ShipHero Setup now shows auth inputs correctly in dynamic forms—onboarding is smooth again.
• Email Verification links restored full functionality—no more login roadblocks.
• Sprint Logistics push-order batches reduced from 100 to 50 for steadier processing.
• Bol.com Fulfilments no longer get stuck—process-status jobs run cleanly.
• Data Tables on Small Screens layout corrected for better readability.
• “Create Rule” Dropdown now lists all order-item events instead of “No data available.”
• Staging Webhooks re-enabled so your test environment matches production.
• Orders in Rule Engine no longer linger indefinitely in In Progress.
• Manual-Trigger Rules now display which user triggered them under the “by” label.
  
  

✨ New Features

• Adds a FixedLinePhoneNumber field to consignee data.
• Automatically sets shipment_service_additional_value to the next day when empty.
• Returns a valid tracking number (with a placeholder PDF) even if no label is provided.

• Now honours the carrier_pickup flag in servicePreferenceList for Amazon and Amazon MFN integrations.

🛠️ Improvements

• Builds direct links using the AirWaybillReference so you land straight on your shipment’s status page.

• Adds a “remaining time” column to export reports, giving you clear deadlines in every file.

• When autosend_pdf_commercial_invoice is true, Voila no longer asks FedEx to generate its own invoice—no more duplicate PDFs.
  
  
  

🐞 Bug Fixes

• Fixed a 500-error by adding the missing follow-up label request after the initial shipment call.

• Gracefully handles courier responses without a label by returning the tracking number and a default PDF.

• Location Barcodes Can Now Be Printed from the System
  Users can now print location barcodes directly from the system. To use this feature, navigate to Settings > Locations, select the desired locations, and click the Create Barcodes button located in the top-right corner.
• “Check Per Piece” Option Added to Shipping Rule Dimensions
  A new setting, Check Per Piece, has been added to the dimension options within shipping rules. When enabled, the system will evaluate each parcel in an order individually instead of using the smallest box algorithm.
• Multiple Return Location Support Introduced
  The system now supports multiple return locations. To enable this feature, simply activate the Allow Warehouse Based Returns setting in the configuration panel. Once enabled, the system will automatically generate a return location for each warehouse under your location settings. These return locations can be selected within the Return Terminal, and stock transfers can be directed to them accordingly.
• Plugin Store Interface Updated
  The Plugin Store has been redesigned with a cleaner, faster interface to improve usability and performance.
• Batch Item Stock Level Information Now Available in Public API
  The Public API now includes batch item stock level details. Note: this feature behaves differently for master and fulfillment accounts.

• Updated Routes for Warehouse Selection in Mobile Applications
  Certain mobile application routes that previously did not support warehouse selection have been updated for compatibility.
• Public API Access Issue for Purchase Order Deliveries Resolved
  An issue that prevented fulfillment clients from accessing the purchase order deliveries endpoint via Public API has been fixed.

✨ New Features

• ShipHero Sales Channel Integration
   Link your ShipHero account with any sales channel to sync orders, inventory, and shipping automatically. Real-time updates prevent overselling and keep your fulfilments flowing.
• The Range Sales Channel Integration
  Reach more customers by connecting The Range as a new sales channel. Manage products and orders all from Neuro and expand your audience with zero extra hassle.
• Bol Sales Channel Stock Syncing
   Keep Bol.com inventory levels in perfect harmony with your system—automatic updates mean no more manual stock adjustments or surprise “out of stock” moments.
• Exclude Archived Products Setting for Linnworks
  Filter out archived items from your Linnworks imports so you only see the products you really need. Cleaner data, faster imports.

🛠️ Improvements

• Streamlined User Invite Flow
  Inviting teammates is now more intuitive—fewer clicks, clearer prompts, and a faster path to collaboration.

🐞 Bug Fixes

• Auto-Confirm Setting Error
  You can now save sales channel setups without an “Auto Confirm” change—no more false “field required” warnings.
• Amazon Disable Fulfilment
  Toggling “Disable fulfilment” on Amazon channels now actually stops fulfilments as expected.
• Hosted Pages Background Colour
  Your custom background colours on hosted pages now stick—style without surprises.
• Shopify V2 Country of Origin
  Country-of-origin data is back in your Shopify V2 orders for full compliance.
• Courier Mapping Duplicates
  We now block multiple mappings for the same courier—clearer, simpler shipping rules.
• General Sorting Fix
  Data lists everywhere now sort correctly, so you see items in the order you expect.

• Multi-Channel Fulfillment (MCF) Now Supported in Helm
  Helm now officially supports Multi-Channel Fulfillment (MCF). To enable MCF features for your account, please contact the Support Center for activation.
• Cheat Sheet Logic Added for Order Printing
  A new Cheat Sheet Logic has been introduced, allowing users to print cheat sheets directly from the Order Index page. This feature can be enabled via General Settings and requires a configured 4x6 printer.
• Exact and Like Search Options for Tag Filters
  The tag filter functionality now includes both exact match and partial (like) search options, enabling users to find specific tags more efficiently without confusion from similar tag names.
• Default Email Sending Migrated to Amazon SES
  The system’s default email infrastructure has been transitioned from Mailgun to Amazon SES. Integration settings can be managed under Settings > Integrations.
• IOSS Support Added to Commercial Invoice Template Engine
  The Commercial Invoice Template Engine now supports IOSS (Import One-Stop Shop) data, enhancing compliance for cross-border shipments.
• Assigned Warehouse Field Added to Fulfillment Client Public API Responses
  The Public API responses for fulfillment clients now include the assigned warehouse field, offering more complete data visibility for integrated systems.

• Amazon and UPS v2 Courier Setup Issues Resolved
  Various setup issues related to Amazon and UPS v2 courier integrations have been fixed to ensure reliable configuration.
• Updated Internal Support Access Links Following Rebranding
  All internal support access links within the system have been updated as part of the Helm rebranding process.
• Fix for Order Rule Actions with Deleted Statuses
  Issues that occurred when assigned statuses in order rule actions were later deleted have been resolved, ensuring stability in automation rules.
• Out-of-Stock Notification Icon Visibility Fixed for Fulfillment Clients
  Fulfillment clients can now properly see out-of-stock warning icons, which were previously not displaying due to a UI issue.
• Dashboard Graph Scroll and Negative Value Display Fixes
  Fixed issues in the Dashboard order graph where negative scrolling occurred and negative values were shown when no data was available. The graph now behaves as expected.

🛠️ Fixes & Improvements

✨ New Features

• Refund Import Support
  Handling refunds just got a whole lot simpler. You can now import refund data directly into Neuro, so your finance workflows stay lightning-fast and error-free.
• Automated Store & Company Deactivation
  No more stale stores cluttering your account or system. Any company or store that hasn’t seen activity for 60 days will be gently disabled, keeping Neuro lean, secure, and high-performance.
• Amazon EasyShip Sales Channel Integration Adjustment
  Amazon updated their docs, and so did we. Our EasyShip sales channel now matches the latest API specs, so your final-mile tracking stays spot-on.

🛠️ Improvements

• Kernel Scheduler Logic Refactor
  We’ve split our scheduler across two webcluster servers, boosting job throughput and giving you seamless scalability as your company grows.
• Product Webhook Data Update
  Every “product updated” webhook now includes the plugin ID. That extra bit of context makes it easier than ever to track which integration sent what, and when.

🐞 Bug Fixes

• Product Kit De-Duplication
  We fixed the glitch that let the same item sneak into a Product Kit twice. Your bundles are back to being perfect, one-of-a-kind.

• Redesigned System Settings Page
  The System Settings page has been fully redesigned with an improved UI. It now includes search functionality, making it easier to locate, review, and update settings efficiently.
• UI Enhancements in Packing Terminal
  Several user interface improvements have been made to the Packing Terminal to enhance usability and streamline workflows.
• Deleted Column Added for Removed Fulfillment Clients in Reports
  A new “Deleted” column has been introduced in relevant reports to identify removed fulfillment clients, improving data clarity and auditability.
• Auto Billing Notification and Validation Framework Added
  The system now includes new notification and validation infrastructure for Auto Billing, laying the groundwork for improved billing automation monitoring.
• Warehouse Filter Added to Purchase Order Inventory App Endpoints
  The App API endpoints for Purchase Order inventories now support filtering by warehouse_id, enabling more targeted queries.
• Improved UX for Bulk Tag Removal via AJAX
  When bulk removing order tags, the system now uses AJAX-based updates rather than page reloads, resulting in smoother interactions and better performance.

• Archived Products No Longer Shown in App Location Count Page
  A bug where archived products were incorrectly displayed on the location count page in the app has been resolved.
• Fix for 500 Status Code Error in Inventory Creation via Public API
  An issue where invalid custom fields caused a 500 error during inventory creation via Public API has been fixed. The system now properly validates these fields.
• Performance Improvements for Order Edit Page with Extensive Logs
  The Order Edit page no longer freezes for orders with a large number of logs. Logs are now loaded incrementally via infinite scroll, improving page responsiveness.
• Duplicate Stock Issue in Bulk Deliveries Resolved
  A bug causing duplicate stock entries in bulk deliveries has been fixed. Until the current delivery job is completed, the system will now prevent additional bulk deliveries for the same Purchase Order.
• Safari Compatibility Fix for Topbar Filters
  An issue preventing topbar filters from functioning correctly in Safari has been resolved, ensuring full cross-browser compatibility.

• Parcelforce – Windsor Framework Fix
  We’ve updated how Parcelforce handles recipient data under the Windsor Framework. Business shipments now require BusinessName|B, while private shipments use BusinessName|P. All handled automatically behind the scenes. 
• Starlinks – Branding Improvements
  We’ve added a new branding_name field to the Starlinks integration, helping clean up how the courier is presented on the platform.
• DHL – Postcode Format Adjusted
  Postcode formatting for DHL has been updated to meet their latest requirements — no more failed shipments due to spacing issues.
• DPD – NI EORI Fix
  We’ve resolved an issue affecting EORI numbers for Northern Ireland.
• DPD – Sale Type Detection
  The sale type field for DPD will now auto-fill based on the company name field — saving you time and reducing errors on commercial shipments.

• Amazon Easy Ship - Confirmation Order Integration: This feature integrates the Easy Ship functionality for Amazon, allowing for seamless confirmation of orders, enhancing the shipping process and improving user experience.
• SFTP Sales Channel - Adding File Structure and Column Mapping: This feature introduces a structured file system and column mapping for the SFTP sales channel, facilitating better organization and management of data, which streamlines operations for users.
• Adding Email Notification for Server Errors: Admins will now receive email notifications in the event of server errors, ensuring timely awareness and response to issues. This feature enhances system reliability and user communication.

• Product and Channel Update Error:A check was implemented to handle empty "Channel_product" arrays, preventing errors and improving user experience.
• Channel Product Table Null ID: The database schema was updated to ensure the product ID field in the channel product table is correctly populated, avoiding data integrity issues.
• Bol Sales Channel Product Retrieval Bug: Debugging API calls resolved issues with accessing products in the Bol sales channel, ensuring successful retrieval.
• Old Login Page UI Issue: The redirection logic was updated to prevent users from seeing the old login UI, ensuring a smooth transition to the new interface.
• Store Names Display Error: The data source was reviewed to ensure accurate display of store names on order pages.
• Removing Store Selection Bug: Logic for handling store selections was refined to allow users to remove selections without errors.
• Prefix Input Field Visibility Issue: Front-end code was updated to ensure the prefix input field behaves correctly based on the toggle state.

• Rate Limit for Emails: A rate limit was implemented on outgoing emails to prevent spam and ensure compliance with email service policies, protecting the system's reputation.
• New TikTok Couriers Auto Mapping:New TikTok couriers were integrated into the auto-mapping system to improve delivery efficiency and reduce assignment time.

• Page Sorting Options Moved to Topbar
  The sorting options for pages have been relocated to the topbar, creating a cleaner and more user-friendly interface.
• Timing Logs Added for Performance Monitoring
  New timing logs have been implemented across the system to help analyze potential page slowdowns. These logs will assist in performance improvement efforts in upcoming updates.
• Date Filters Excluded from Saved Filters
  When saving filters, any date-based filters will now be excluded to ensure saved filters remain reusable and consistent across different time frames.
• Order Rule Action to Remove All Tags
  A new order rule action has been added that allows users to automatically remove all tags associated with an order.
• Default Split Order Status Setting Added
  A setting has been added to configure the default status for split orders. Users can choose to automatically assign a specific status or leave the status unchanged when an order is split.
• Dangerous Goods Printer Configuration Added
  New printer settings for dangerous goods have been added under System Settings. When configured, dangerous goods labels will be automatically printed in the packing terminal as required.

• Location Filter Performance Optimized on Order Index Page
  A limiter has been introduced to the location filter on the Order Index page, resolving issues of slow loading and page freezing due to excessive location data.
• Duplicate Row Issue in Stock Value Report Fixed
  An issue causing duplicate rows in the Stock Value Report has been resolved.
• Incorrect Batch Item Quantity Display in Pick Lists (Edge Case) Fixed
  A specific edge case where batch item quantities were displayed incorrectly in pick lists has been addressed.
• Fix for Empty Allowed Despatch Date via API
  An error that occurred when setting an empty Allowed Despatch Date via the API has been fixed. The system will now handle empty values correctly without generating date errors.

• Fixed an issue with AI-generated shipment descriptions not showing correctly
• Resolved a label creation problem on DX Express
• Fixed weight calculation issues and error 500s on Whistl
• Corrected how UKIMS numbers are handled for DPD

New Features

• Adding Endpoint for Assigning Plugins and Auto-Changing the Sync Status of Orders: This feature introduces a new endpoint that allows for the assignment of plugins, which will automatically change the sync status of orders, enhancing the integration and management of plugins within the system.
• DHL - Disable stores when there is no fulfilment created for 60 days: This feature implements a mechanism to automatically disable stores that have not had any fulfilment created for a period of 60 days, helping to streamline operations and reduce clutter in the system.

Improvements to Existing Features

• Bol.Com Integration SKU Mapping Change: Add Remote SKU as Bol SKU: This improvement enhances the integration with Bol.Com by allowing the addition of a remote SKU as the Bol SKU, facilitating better inventory management and synchronization between systems.

• Auto Merge Order Feature Introduced
  The Auto Merge Order feature has been integrated into the system. This allows channel orders from the same user (excluding manual orders) to be automatically merged based on predefined conditions. It can be enabled via General Settings > Defaults > Auto Merge Channel Orders.
• System Log for Setting Changes
  All configuration changes made across the platform will now be logged in the system logs, ensuring full traceability for future reference.
• Unified Imports Page Added
  A new menu tab has been added that displays all import types on a single page, providing easier access and management of import activity.
• Enhanced Smart Search on Order Index Page
  The automatic search behavior on the Order Index page has been improved. The system now intelligently adjusts the search field based on the input pattern, significantly speeding up searches. This feature can be toggled via Settings > Defaults > Smart Search Prediction.
• Unified Filter Dropdown Across System Pages
  All filtering options across system pages have been consolidated into a single dropdown per page, with search functionality for filters. This results in a cleaner interface and improved usability. Additional enhancements have been made to the topbar to simplify interaction.
• Improved Date Format Handling in Public API
  The order creation and search endpoints in the Public API now support flexible date formats. The system will automatically recognize any valid date format, removing the previous requirement to use Unix timestamps.
• Release Notes Now Available via Dashboard (Featurebase Integration)
  With the new Featurebase integration, users can now access all release notes directly from the dashboard via the bottom-right corner.
• Quick Access to Warehouse Creation from Inventory Locations Settings
  A shortcut button has been added under the Inventory Locations settings to easily navigate to the warehouse creation page.
• Auto-Hiding of Unused Shipping Rules
  On the Shipping Rules page, unused rules will now be automatically hidden until enabled. This helps reduce visual clutter and makes the page easier to manage.
• Option to Show Unassigned Picks in App
  A new setting has been added to allow the display of unassigned picks in the mobile app. This can be toggled via Settings > Picking > Show Unassigned Picks On the App.

• Issue Resolved in New Address Creation
  A system issue affecting new address creation has been identified and resolved.
• Fix for Empty Inventory Orders in Batch Order Labelling
  An error related to empty inventory orders during batch order labelling has been fixed, ensuring a smoother labelling process.

New Features

• Shopify PUDO Integration Enhancement 
  Improved the Shopify integration by enabling the extraction of the PUDO ID (pickup location) from order note attributes, enhancing compatibility with courier applications that utilize this format.
• Kit Product Deletion Protection 
  Implemented safeguards to prevent the deletion of products that are part of kit configurations, ensuring data consistency and avoiding accidental disruption of kit relationships.
• TikTok Automatic Courier Mapping 
  When a new TikTok (UK) sales channel is added, predefined courier mappings are now applied automatically, streamlining the setup process and minimizing manual configuration.
• Webhook – Blank Payment Status Option 
  Introduced support for a blank payment status option in webhook filters, enabling users to identify and manage orders that lack a recorded payment status.
• Plugin Assignment on Manual Orders via API 
  Added the capability to assign plugins to manually created orders through the API, providing users with greater control and flexibility during order injection.

Adjustments

• Branding Rollout & Login Redirection 
  Completed the transition from Channels to Neuro branding across the platform, which includes UI updates, logo changes, and redirection to the new login page.
• Store Notification Logic Update 
  Updated the logic for store-level notifications to ensure alerts are triggered when specific item-based conditions are met.
• Default Plugin Assignment Log Update 
  Enhanced activity logging to accurately display the assigned plugin name when a default plugin is applied to a sales channel.
• Email Provider Migration 
  Successfully transitioned from Mailgun to Amazon Mail to enhance email deliverability, reliability, and scalability.

Bug Fixes

• StoreLogix Fulfilment Fixes 
  Resolved issues impacting fulfilment sync and order import from StoreLogix, ensuring more consistent data processing.
• Xero Invoice Job Fix 
  Addressed a failure in the "Prepare Invoice" job for Xero integration, restoring the successful generation of invoices.
• Mirakl Fulfilment Shipping Method Fix 
  Corrected a bug where shipping method data was not being transmitted in Mirakl fulfilment syncs.
• Magento is_connected Field Fix 
  Fixed an issue where Magento channels were not being marked as disconnected after repeated failures, thereby improving the reliability of status reporting.
• Channel Disabling Logic Fix 
  Adjusted the logic to ensure that when a channel is disabled, it is fully deactivated and does not continue processing data.