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V1.23.2.1 Update (24.10.2024)

New Features:

ShipHero Plugin Integration: Added a new integration with ShipHero, expanding fulfilment options for customers.
Amazon Ship-From Location Support: Orders from Amazon now include the ship-from location, which is automatically used when sending fulfilments to Amazon, improving accuracy in fulfilment handling.

Adjustments:

Recharge Channel and Order Splitting: Refactored the Recharge channel integration, order-splitting feature, and order item replacement rule for improved reliability and performance.
Mintsoft Plugin Authentication: Resolved minor issues with authentication for the Mintsoft plugin.
eBay Tax Calculation: Fixed calculation issues for order line item taxes on eBay orders.
ShipBob Order Tags: Improved support for sending order tags in the ShipBob integration.
Virtual Stock Plugin: Enhanced integration stability for the Virtual Stock plugin.
Orderwise Currency Mapping: Corrected currency mapping for orders in the Orderwise integration.
Shopify Fulfilment API: Adjusted settings to better handle rate limits with Shopify’s fulfilment API.

Channels

V1.23.1.1 Update (17.10.2024)

New Features

Store Notification for Pending Orders: A new notification now alerts stores when orders remain in pending status for over 15 minutes, allowing quicker response from both our team and customers.

Adjustments

Fixed initial issues with pagination and rate limits with Recharge sales channel integration.

Channels

V1.22.2.2 Update (09.10.2024)

Adjustments:

Resolved issue that caused old orders to be sent to certain plugins.
Did adjusments related to the webhook order and plugin order features to resolve some issues

Channels

V1.22.2.1 Update (09.10.2024)

New Features

Order Split Feature: We’ve introduced the split order feature to provide greater flexibility in managing orders. This feature enables users to split orders based on specified conditions, improving fulfillment efficiency.
Using Multiple Order Webhooks: We now support having multiple same webhooks under a store so that customers can send their orders and order updates to multiple locations via webhook.

Channels

V1.22.1.1 Update (03.10.2024)

New Features:

Replace Order Item Action for Rule Engine: This feature allows customers to seamlessly replace items in their orders with other products from their catalogue, providing greater flexibility and control. Users can now set up rules to remove specific SKUs and replace them with one or more items, or even randomly select items from a list based on stock levels and previous customer orders.
Items with Quantities Greater Than 1 Condition for Plugin Rules: Users can now set up plugin rules to exclude orders that contain specific SKUs in quantities greater than 1.
Courier Name Visibility: The courier name is now visible for fulfilment in the Channel UI under the Order Details page.

Adjustments:

Rules will be disabled by default when they are created.
Product update requests made to Channels are now sent in bulk to eBay to reduce the number of jobs in the queue, optimising system performance.

Channels

V1.21.2.1 Update (26.09.2024)

New Features:

Tags for Order Creation Endpoint:
We now support sending tags for orders when creating or updating orders via our public API.

Adjustments:

ShipBob Plugin Adjustments for Excluding Unfulfillable Orders Logic:
The logic has been adjusted to match product IDs in our system with the IDs received from the ShipBob plugin, ensuring correct quantity matching for both single and kit products.
Brightpearl Channel Integration:
The integration has been adjusted to retrieve orders only from the selected location, and the order retrieval logic has been optimized to apply the selected filters.
Batch Product Import Logic for JD and Store Logix:
The logic has been updated to ensure all batch products from the last page in the queue are imported.
Webhook Order Sending:
Orders without items are now marked as failed, allowing Channels to pass them and proceed with sending the next order to the webhook destination.
Integer Field Updates:
The integer fields in the order and activities tables have been changed to big integers to resolve the integer range limit issue.
Mintsoft Plugin Integration:
The order ID data mapping has been adjusted to ensure the correct data is sent to Mintsoft.

Channels

V1.21.1.1 Update (19.09.2024)

New Features:

Magento 2 - Notify Customers for Fulfillment: We now support sending fulfillment notifications for Magento 2. Enable the "Notify Customer" setting to allow Magento 2 to send shipping information to your customers.

Adjustments:

Mapped the shipping information received from the Recharge channel to custom fields in the webhook data for the "Order Received" webhook.
Reduced the frequency of unnecessary system information emails to ensure we receive critical warnings without being overwhelmed by irrelevant emails, which also helps cut costs.
The "Create Customer" job now functions smoothly for QuickBooks invoice creation.
Resolved issues with the Unleashed channel and plugin integration to ensure it works seamlessly.

Channels

V1.20.2.1 Update (13.09.2024)

New Features:

Company Delete and Deactivation Options for System Admins: Unused or inactive companies can now be easily deleted via the Channels UI, optimizing database usage and improving system stability.
Sprint Logistics Batch Product Import Support: Users can now import their batch products and sync the total available quantities for the batches with their sales channels.
Visual Soft API Order Import Scheme Update to V7: We now support Version 7 of the order data on Visual Soft, allowing customers to access additional order data, such as the IOSS number.
Amazon Order ID Mapped to External Order ID on Mintsoft: Amazon Order IDs are now mapped to external order IDs on Mintsoft, enabling customers to fulfill Prime orders through Mintsoft.
Brightpearl: Importing Only Sales Orders: We now only import sales orders from Brightpearl, allowing customers to focus solely on relevant orders that need fulfillment.
Magento 2 State Support: State support has been added for order imports, allowing customers to filter and import orders based on specific states within their account.

Improvements:

The logic for resending fulfillment has been adjusted to better display status changes in resending logs.
Unnecessary and non-mandatory fields in the createOutboundOrder request have been removed.
Improvements have been made to the Unleashed plugin's product data import logic.
The log file code editor now supports double JSON encodings.
Transaction log creation logic has been optimized to prevent system overload.
The trial period code has been refactored for improved scalability and efficiency.

Channels

V1.20.1.2 Update (06.09.2024)

New Features:

JD Plugin Batch Product Logic Adjustment: The logic has been optimized to retrieve batch quantities and sum them under the main SKU. This enhancement improves speed and reduces system load on Channels.
Brightpearl Goods-Out Note Adjustment: We now modify the existing goods-out note (if available) when sending order fulfillment information to Brightpearl.
DHL Plugin - Auto Apply Changes to Existing Plugins: A new "Push changes to all plugins" setting has been added under Settings > DHL Plugin. This allows any adjustments to the plugin settings to be automatically applied to all existing plugins across the stores.

Fixes:

JD Plugin Order Product Change Logs: An issue where the old value displayed the new value has been resolved.
Linnworks Fulfillment Requests: If fulfillment requests return an "already processed" response, we now mark the fulfillment as synced, preventing the creation of additional jobs. This fix ensures that our failed fulfillment retry mechanism no longer loops by trying to sync the same fulfillments repeatedly.

Channels

V1.20.1.1 Update (04.09.2024)

New Features:

Wix Integration Switching to E-commerce API:
We have switched to the Wix E-commerce API to retrieve order information and send order fulfillment data to Wix. Please ensure you have updated your Wix App permissions to continue getting your orders from Wix into Channels. Here is how you can update your permissions.
Amazon Seller API New IOSS Codes Implementation:
New IOSS codes have been implemented for Amazon accounts.

Fixes:

Log File Code Editor Adjustment:
The log file code editor has been updated to display log file data correctly.

Channels

V1.19.2.2 Update (30.08.2024)

New Features:

Unleashed Plugin Integration: You can now send your orders to Unleashed for fulfillment. Additionally, you can retrieve your inventory data and stock levels from StoreLogix and sync the sellable quantities to your sales channels.

Channels

v1.19.2.1 Update (29.08.2024)

New Features:

StoreLogix Plugin Integration: You can now send your orders to StoreLogix to fulfill your orders and sync your inventory in StoreLogix with sales channels.

Channels

v1.19.1.1 Update (22.08.2024)

New Features:

Importing Only Unfulfilled Order Items from Shopify:
We now support importing orders with only unfulfilled items. Orders that are partially fulfilled will be imported with their unfulfilled items and quantities. To enable this feature, switch on the "Exclude Unfulfilled Order Items" option in your Shopify Channel settings.
Displaying Primary Reference ID on Order and Fulfillment Webhooks:
The primary reference ID is now included in the order and fulfillment-related webhook data.
OrderWise Channel Currency Code:
Currency code data is now imported for orders from the OrderWise sales channel.
QuickBooks Tax Rate and Tax Code Import:
We now import the tax rate and tax code from QuickBooks, allowing users to customize their tax information under their QuickBooks accounting channel settings.
Internal Notification Adjustments:
We will now receive notifications about errors encountered in sales channel jobs. This ensures we are informed when something isn't working on any customer sales channels, allowing us to take prompt action.
Sending Partially Fulfilled Orders to Plugins:
We now support sending partially fulfilled orders to plugins, enabling fulfillment centers to process them as well.
Sending Multiple Tracking Numbers for an Amazon Order:
We now support sending fulfillment data to Amazon for orders with more than one fulfillment entry.

Fixes and Technical Improvements:

Added validation for channel courier name and ID during fulfillment creation requests.
Fixed an issue where the company owner's name changed when a new user with the owner role was invited to the company.
Resolved the issue where log code snippet component buttons overlapped with profile menu items.
Fixed the plugin quantity sorting issue in the products table.
Reduced the number of logo files for channels and plugins from 8 to 2.
Fixed the issue where the Magento 2 "Get Orders" job showed as successful in transaction records

Channels

v1.18.2.1 Update (15.08.2024)

New Features:

Automatic Fraudulent Order Hold for Shopify Orders:
We've introduced a feature to automatically put fraudulent Shopify orders on hold. We now receive risk information for orders from Shopify. You can set a threshold between 0-1 (where 1 represents the highest fraud risk, and 0 indicates no fraud risk). If the risk score exceeds your specified threshold, the order will be put on hold. To enable this feature, switch on the "Auto Hold Fraudulent Orders" setting and enter your desired threshold.
WebPush Notifications for Admins:
Admins can now receive internal system notifications directly on their computers. To enable this feature, simply allow Channels to send notifications when you enter the UI.
Mintsoft Plugin Fulfillment Status Adjustment:
We've updated the Mintsoft plugin to import fulfillment statuses for orders with statuses 4, 5, and 6.

Fixes:

Log files are now created for timeout errors.
Updated the Evri tracking URL scheme.
Resolved the Mintsoft plugin refresh token issue.
Fixed the Linnworks fulfillment request queue overloading issue.
Addressed the throttle limit issue on the "Get Locations" job for Shopify.

Channels

V1.18.1.1 Update (08.08.2024)

New Features:

Admin Notifications: We've launched a new internal notification system designed to keep our team informed about critical system issues across mobile and web platforms. This feature is for internal use only and aims to enhance our responsiveness to potential problems, ensuring we can provide our customers with a more robust and reliable experience.

Fixes:

Hosted Pages: The dark theme select box now displays correctly on Windows OS devices.
Manual Refetch Orders: The date issue on BigCommerce has been resolved, ensuring the correct date resets after each refetch, improving order management.

Channels

V1.17.2.1 Update (01.08.2024)

New Features:

Sprint Bolt Plugin - Set Order Type Plugin Rule Action Added: Users can now set up the "Order Type" for their orders that need to be sent to Mintsoft using the plugin rules.
Order Status Update When Fulfilment Created via Plugin: We now change the order status to "Shipped" on Channels when fulfillment is received from Mintsoft and Sprint plugins.
Unleashed Channel Integration Adjustments: We now pull product dimensions and weight data from Unleashed. Additionally, we support warehouse filtering for products and inventory syncing. Shipping method mapping has also been adjusted to obtain the correct shipping method data from Unleashed for orders.

Channels

V1.17.1.1 Update (25.07.2024)

Fixes:

The Hosted Page Safari mobile browser connection pop-up was blocked by Safari. A connect button has been added so that mobile users can now click it to connect to their sales channels.
The channel list page loading error issue for legacy customers has been fixed.
The Shopify orders payment method field was too long on a customer's orders. We have applied a fix to limit the data to the allowed character limit when saving the order to our database.

Channels

V1.16.2.1 Update (18.07.2024)

New Features

Shopify App Order Import: Our Shopify App now supports importing orders older than 60 days. Please reconnect to Shopify on Channels to use this feature.
Sales Channels "Get Orders" Setting: Introduced a new "Get Orders" setting under sales channels. You can now stop receiving orders by switching off the "Get Orders" option.
Fulfillment Webhooks Remote Alt ID: You can now see the remote alt ID and remote ID data on fulfillment webhooks.
Mintsoft Channel Integration: We now support integration with Mintsoft, allowing you to get orders and product data. You can also sync your fulfillments and available stock levels with Mintsoft.
Brightpearl Fulfillment Adjustments: Fulfillment data can now be sent to Brightpearl as a goods out note, including tracking and courier information.
Auto Sync Order Option for Order Webhooks: You can now mark their orders as synced automatically when their orders are sent via webhooks and 200 response is received from the receiver URL. You just need to switch on the "Auto Sync Orders" setting under your order webhook settings.

Fixes

Order Search and Bulk Update with Remote Alt ID Prefix: Fixed the issue where rules creation, order search, and bulk updates were not functioning correctly with orders that have a prefix in their remote alt ID.
Magento 2 Order Timeout Issue: Resolved the timeout issue with Magento 2 order requests by importing orders and their options separately to avoid timeout when customers have multiple product options.
Backmarket Get Orders Pagination Issue: Fixed the pagination issue on Backmarket get orders job to ensure no orders are missed.
JD Batch Product Inventory Fluctuation Issue: The batch product quantities that have the same SKU will be summed up to sync the available total amounts with the sales channels.

Channels

V1.16.1.1 Update (11.07.2024)

New Features

Manual Trigger Event on Rules: You can now create rules with a "Manual" event and trigger these rules manually on specific orders, products, and fulfillments on the orders and products pages.
New Trial User Structure: We have removed the 100-request limit in our trial structure. The new trial structure allows new users to experience the entire product without any limitations for 24 hours.
QuickBooks Accounting Channel - Global Tax Calculation Setting: A new setting has been added to adjust whether invoices include tax data or not.
Shopify - Xendo IOSS Code Integration: If you are using the Xendo plugin on your Shopify account, you can now get the IOSS code for orders from Shopify to Channels.

Fixes

Woocommerce Shipping Total Price Calculation:
- The shipping total price now includes the shipping tax rate for Woocommerce sales channel orders.

Channels

7 months ago

V1.15.1.1 Update (27.06.2024)

New Features:

Bolt - Sprint Plugin Integration: You can send your orders to Bolt Sprint to be fulfilled by them and get your product inventories from Bolt Sprint to be synced with your sales channels
Amazon Ship from Location Feature: The Amazon Ship From Location feature has been added, allowing Channels to send information about from which address orders were shipped in our fulfillment requests.
Multiple Plugin Integration: We can now actively connect our plugins in multiple ways within our system. We can manage stock levels and orders for each plugin separately. This feature allows us to calculate stock quantities from multiple active plugins on the Channels side and keep sales channels updated from a single location.
Rule Engine Feature: With the newly added rule engine feature to our system, you can now manage your operations more easily and quickly. Optimize your business processes and experience a more efficient workflow with the new rule engine feature! The system takes actions automatically based on predefined rules under specific conditions.
Chatbot Feature: We are elevating the user experience with the newly added chatbot feature in our system. Our chatbot provides instant responses to your questions at any time of day, ensuring continuous support.

Channels

7 months ago

V1.14.1.1 Update (12.06.2024)

New Features:

Plugin Products Array on Product Updated Webhook: We added a plugin products array to the "product.updated" webhook, enabling customers to receive plugin product quantities via the webhook.
Unleashed Order Status Filters: We added an "Order Status" input to the Unleashed channel, allowing customers to select which order statuses they want to pull into channels. Users can also type in their own custom statuses if they want to pull orders with those custom statuses.

Channels

V1.12.2.1 Update (23.05.2024)

New Features:

Amazon FBA Replenishment Support: We now support the replenishment of goods to Amazon FBA centers via our API.
Unleashed Channel Integration: Integrated with Unleashed. Now you can connect to Unleashed to get your orders and products, and sync your fulfillments and inventories to your Unleashed account.

Fixes:

Fixed search bar input bounce issue.

Channels

V1.12.1.1 Update (16.05.2024)

New Features:

Virtual Stock Channel Integration: You can get your orders from Virtual Stock and automatically confirm them, syncing your product inventories and fulfillments.
Virtual Stock Plugin Integration: You can send your orders to Virtual Stock to be fulfilled by them and get your product inventories from Virtual Stock to be synced with your sales channels
Mintsoft Plugin Integration: You can send your orders to Mintsoft to be fulfilled by them and get your product inventories from Virtual Stock to be synced with your sales channels.

Fixes:

Navigation Issues with the Back Button Fixed
Table Column Customization Dialog New Fields Display Issue Fixed

Channels

V1.12.1.1 Update (13.05.2024)

New Features:

Hosted Pages Custom CSS File Upload: You can now upload custom CSS files for hosted pages. This allows you to adjust the CSS code and change the hosted page UI to better fit your system design.
Linnworks Custom App ID & Secret Setting: Customers can now use other apps, such as Evri, to connect their Linnworks account with Channels.
New Infrastructure Release: We have improved the system to work faster and more efficiently.

Channels

V1.11.2.1 Update (08.05.2024)

New Features:

Delay Fulfillment: A new setting has been added to the channel settings to allow users to delay fulfillment syncs by a specified number of hours.
Disable Fulfillment: A new setting has been added to the channel settings to allow users to disable fulfillment syncs for orders.
Improvement in Column Customization: Two new inputs, "Plugin Synced At" and "Order Import Date," have been added to the Order Data table. You can list these columns by selecting them in the updated column customizer, which now offers a better user experience for adjusting table views.

Bug Fixes:

Amazon Individual Stock Update Feature Fix

Channels

9 months ago

V1.10.2.1 Update (24.04.2024)

New Features:

Future dates can now be selected in the sales channel under the "Ignore Orders Before" setting.
Failed fulfillment will automatically be resent to the related sales channels every morning for three days to ensure no data sync is missed.
We now support the Shopify Pickup Order flow. You can mark your pickup orders as "Ready for Pickup" and "Picked Up" using Channels.
We have added a new plugin rule, "Multiply Line Items," which multiplies the line item quantities by the entered multiplier. This allows TikTok channel users to use the "Buy One, Get One" campaign without creating a campaign on TikTok.
A new plugin "rule execution step" setting has been added, allowing you to adjust when the rules should apply to your orders.
Now, you can search for your order by the line item SKUs to list orders that include a specific product.
Manual Channels now support syncing main product stock levels with the channel product stock levels.
Hosted Pages now support dark mode. Simply switch on Dark Mode under the hosted pages settings.
Hosted Pages can now allow you to hide your logo if you choose not to add a logo to your hosted pages.
Users can now disable webhooks for all their stores with a single switch under Company Settings.
Channel and Main products can now be deleted individually or in bulk.

Bug Fixes:

Manual Channels now have logs and activities working properly.
The Shopify channel's connect button is now functional.
The Whistl Plugin Fulfillment Data retrieval issue has been fixed.

Channels

10 months ago

V1.7.2.1 Update (18.03.2024)

JD Plugin Order Address Mapping Adjustment:

Previous Behavior: The order city data was sent to JD's receiverProvince field, and the order province information to the receiverCounty field.
New Behavior: Now, the order province data is correctly mapped to JD's receiverProvince field. The receiverCounty information is no longer sent.

Whist Plugin Product Data Mapping Adjustment:

product.composition and product.dangerous fields are now sent as empty.
product.perishable field is set to false.

Channels

10 months ago

V1.7.1.1 Update (08.03.2024)

New Features:

Backmarket Channel Integration: We now offer Backmarket as a connection option. You can get orders from and send your stock updates to Backmarket.
Amazon Product Update Logic Adjustments: We now support Amazon's new update product endpoint in Amazon SP Listing API. This allows customers to update product stock levels one by one, eliminating the need for feed documents. This streamlines stock maintenance.
Channels Tab on Menu: Added a Channels tab on the menu, allowing users to access all channel lists without selecting a specific store.
Data Table Header Adjustment: Revamped the data table layout for better organization. All actions are now consolidated under an "Actions" button.

Updates:

Our Postman API documentation has been updated to reflect the latest changes. Access it here: [https://production.channelapi.co.uk/document/v1]
Channel names are now displayed in the page path when viewing channel transaction records.

Fixes:

Fixed the login page flickering issue.
Standardized channel names across Channels, WMS, and Orders products.
Resolved JD Plugin currency code mapping issue.
Fixed validation issues on the JD plugin setup page.

Channels

V1.6.2.1 Update (28.02.2024)

New Features:

Editable Hosted Pages Section Inputs: Customers now can customize section inputs such as "Order Management" and "Stock Management". This includes hiding, disabling, changing titles, and setting a default value for section inputs.
E-Logo Accounting Channel Integration: We're excited to introduce a new accounting channel integration specifically for our customers in Türkiye. The E-Logo accounting channel allows for the automatic creation of invoices for orders made through your store.
UI Enhancements for Channel, Plugin, and Accounting Channel Lists: We've significantly improved the user interface for adding channels, plugins, and accounting channels. These enhancements include a search function to easily find and add what you need to your store, making the process more user-friendly.
ManoMano Confirmation Order “Create Order” Button: A new button has been added to allow customers to manually create orders for ManoMano confirmation orders. This is particularly useful if an order fails to sync due to ManoMano system issues after the order is approved.

Fixes:

Plugin Transaction Records Page Timeout: We've addressed and fixed the timeout issue affecting the Plugin Transaction Records page, ensuring smoother operation and accessibility.

Channels

V1.6.1.1 Update (21.02.2024)

New Features:

Whistl Plugin Integration: The Whistl plugin has now been integrated. After installation, you can configure specific orders to be fulfilled by Whistl directly from your store.
Automated Resending of TikTok Failed Fulfillments: Failed TikTok fulfillments will now be automatically resent once daily for five days, ensuring successful data transmission to TikTok.
Enhanced Stock Level Notifications: Adjusting the maximum or low stock level settings under the channel settings will now trigger a stock resend of all stock levels across the sales channel.
LinnWorks Channel Order Status Selection: Customers can now get their orders in "Resend" status by switching on the "Get Resend Orders" setting.

Bug Fixes:

Low Stock Buffer in Dynamic Form: The Low Stock Buffer feature has been added to the Dynamic Form, making this input visible in our WMS and Order products when configuring or creating sales channels.

Channels

V1.5.2.1 Update (16.02.2024)

New Features:

List Pages Customization: Customers now can customize their data tables' view on the Products, Orders, Confirmation Orders, and Transaction Records pages. This includes adjusting which fields are displayed and the order in which they appear.
Hosted Pages Error Page Customization: Error pages on hosted sites will now display the custom logo uploaded by customers, enhancing brand consistency even in error scenarios.

Channels

V1.5.1.3 Update (15.02.2024)

Bug Fixes:

Veequo Channel: Shipping method information is now correctly mapped and retrieved from the sales channel.
Fruugo Channel Order Item Ordering: We've resolved an issue with the order of line items in Fruugo channel orders.
TikTok Fulfillment Errors Handling: Fulfillments that fail due to "Invalid Parameter" errors are now properly marked as failed on our system. This change prevents unnecessary resending attempts and stops the fulfillment loop.

Channels

V1.5.1.2 Update (12.02.2024)

Bug Fixes:

Fixed the issue where Shopify POS orders were being pulled even when the "Fetch POS Orders" setting was turned off.
Resolved the issue causing the Channel Product list to disappear when the main product quantity was edited in the UI.
Corrected the problem where the "See Details" button was displayed in channel activity logs even though no log file was available.

Channels

V1.5.1.1 Update (09.02.2024)

New Features:

TikTok US Shop Support
Shopify - Comparing Pending Quantity and Product Quantity When Marking Product Sync Status as Synced
Shopify API Version Update to 2024-01
Hosted Pages Updates
Public Endpoint for Deleting a Store

Channels