Voila
Voila Update (19/05/2025)
It’s nearly summer in East Yorkshire — the seagulls are louder, the evenings are longer, and at Voila, the shipping just keeps getting smoother. Here’s what we’ve rolled out this week 👇
🛠️ Fixes & Improvements
• Data Cleanup – Shipment Fields
We’ve fixed an issue where fields like shipment_id were being sent as strings instead of integers.
We’ve fixed an issue where fields like shipment_id were being sent as strings instead of integers.
• DPD Tracking – Back in Sync
Fixed an issue where DPD tracking wasn't updating properly. Everything should now be flowing as expected.
Fixed an issue where DPD tracking wasn't updating properly. Everything should now be flowing as expected.
• Royal Mail – Mapping Fixes
Certain mapping events have been corrected to ensure better consistency and reliability across Royal Mail shipments.
Certain mapping events have been corrected to ensure better consistency and reliability across Royal Mail shipments.
• Label Printing – PDF Error Resolved
A bug affecting PDF label printing has been squashed. Print with confidence.
A bug affecting PDF label printing has been squashed. Print with confidence.
• FedEx V2 – Smarter Invoicing
Commercial invoices generated through the Voila template editor can now be sent automatically for FedEx V2. We’ve also added a new field to suppress invoice sending where required.
Commercial invoices generated through the Voila template editor can now be sent automatically for FedEx V2. We’ve also added a new field to suppress invoice sending where required.
• SFTP CSV Handling
Investigated a customer-reported issue related to SFTP CSV files. No widespread problems found, but we’re monitoring closely.
Investigated a customer-reported issue related to SFTP CSV files. No widespread problems found, but we’re monitoring closely.
• Starlink – Branding Name Support
You can now specify a branding name under Starlink for clearer labelling and customer comms.
You can now specify a branding name under Starlink for clearer labelling and customer comms.
• DHLParcelUKCloud – Postcode Parsing
Fixed a bug where spaces in postcodes were being ignored. Address matching should now be much more reliable.
Fixed a bug where spaces in postcodes were being ignored. Address matching should now be much more reliable.
• Parcelforce – New Name Fields
Added Business Name|B and Business Name|P for business and private shipment types, giving you more accurate label generation.
Added Business Name|B and Business Name|P for business and private shipment types, giving you more accurate label generation.
• Windsor Framework – Smarter B2B Detection
If a business name is included in a shipment call, our Windsor Framework logic will now automatically classify it as B2B.
If a business name is included in a shipment call, our Windsor Framework logic will now automatically classify it as B2B.
• Whistl & DX Freight – Weight Calculation Fixes
Resolved issues in weight calculations across both couriers to ensure accurate shipping rates and smoother dispatching.
Resolved issues in weight calculations across both couriers to ensure accurate shipping rates and smoother dispatching.