Newest updates
(V3.6.0.78 skipped)
Older updates
Helm WMS
V3.6.0.79 (14.01.2025)
- Resolved the issue with expected delivery date entry in purchase orders CSV imports.
- Resolved the issue where locations were not displayed in the stock movement section on HH scanners.
- Resolved the IP clearing issue in proximity login settings.
- Implemented improvements for inventory shipping service selection.
- Added the container picking feature(Billing API).
- Resolved the logo display issue in S19 prints.
- Restricted updates to core system locations (IDs: 1-6).
- Resolved character-related issues in order tags.
- Resolved the issue where order rules were not applied during order imports.
- Updated the "Split by Unallocatable Orders" bulk action for single orders.
- Resolved incorrect stock level display issues in the Inventory API.
- Resolved the Default Packaging inventory selection issue in fulfilment accounts.
- Resolved the incorrect log display issue when stock level was set to 0.
- Resolved conflicts between Channels Manual Channel and WMS Manual Channel.
- Improved controls for dispatched orders with uncleared allocations.
- Resolved supplier addition issues in fulfilment accounts.
- Developed enhancements to automatically re-queue unsent fulfilment requests.
(V3.6.0.78 skipped)
Voila
Shipping Update 10.01.2025
Tracking
-
Delivered Date for Virtual Couriers:
Automatically fills the Delivered At date for virtual courier shipments when the original shipment is delivered. -
Optimised Delete Jobs:
Delete jobs now run in batches of 1,000 to prevent system overload. -
Tracking Events Mapping:
The Is_Mapped field is now marked "True" for events with valid mappings. -
Improved Archiving Logic:
- Archives shipments without tracking after 30 days, even if undelivered.
- Archives unsupported shipments regardless of delivery status.
Neuro
V1.28.2.1 Update (10.01.2025)
New Features:
-
Fulfilment Creation Without a Tracking Code:
Added support to create fulfilments without requiring a tracking code. However, since many couriers do not accept fulfilments without tracking codes, the system generates a placeholder tracking code in the format notrackingcodeX (where X is a random number) if no tracking code is provided. -
Support for Split Orders Fulfilment:
Fulfilments can now be created from multiple plugins for orders split across multiple plugins. Fulfilments created for split orders are treated as partial fulfilments and sent to the corresponding sales channel as such. -
"Use Supplier Part Number for SKU" Setting on Virtual Stock:
Introduced a new setting in the Virtual Stock plugin and channel settings: Use Supplier Part Number for SKU. This allows customers to use the supplier part number as the SKU for main products. When enabled, this setting applies to channel products and plugin products. -
Order Activity Logs Enhancement:
SKU information has been added to the activity logs for excluded orders, allowing customers to identify the specific product excluded from being sent to the plugin. -
Database Cleanup Automation:
Implemented an automated process to clean up old orders:- Fulfilled orders older than 30 days are deleted.
- Unfulfilled orders older than 6 months are deleted.
Adjustments:
-
TikTok Fulfilment Error Fix:
Resolved the "internal error" issue encountered during fulfilments sent to TikTok. All previously failed fulfilments have been resent to TikTok for affected customers. -
Performance Improvement for Manual Rule Triggering and Bulk Actions:
Optimized the manual rule triggering and bulk actions on orders, significantly improving their performance. -
Resending Mechanism for Plugin Orders:
Added a resending mechanism for plugin orders stuck in "In Progress" status due to timeout errors from plugins. This ensures that these orders are automatically reprocessed.
Voila
Shipping Update 03.01.2025
Tracking:
1. Alert for Tracking Event Sync Monitoring
1. Alert for Tracking Event Sync Monitoring
- Automated Sync Check: The system now checks the last event sync time and ensures it is within 5 minutes.
- Alert and Resync: If the sync delay exceeds 5 minutes, an alert email is sent, and the pending events are automatically resent to Shipping.
- Pending Events Check: Additional checks identify if any events are waiting to be synced, ensuring no data is missed.
2. Queue Rescheduling for Tracking Events
- Efficient Rescheduling: When resending tracking events to Shipping, the process is optimised to prevent delays in syncing other customers' tracking events.
- Past Event Queuing: If an API account is disabled and re-enabled after 1 day or more, tracking events are queued separately to maintain workflow integrity.
Neuro
V1.28.1.1 Update (27.12.2024)
Improvements and Adjustments:
- Shipment List Sorting: Enhanced the shipment list to ensure it is returned in the correct order.
- Fulfillment Data Accuracy: Improved the getFulfillmentOrder functionality for Mintsoft, Shiphero, Unleashed, and Winit plugins to ensure accurate retrieval of fulfillment data and prevent missed fulfillments.
- Cancelled Order Requests: Optimised the process to skip cancelled orders when retrieving fulfillment data, significantly reducing the number of unnecessary requests.
- Mintsoft Plugin Get Fulfilment Job Adjustment: Adjusted the get_tracking_info process to retrieve data for orders from the last three days, resolving issues caused by missing courier mappings.
Voila
Shipping Update ( 27.12.2024)
Shipping Updates
- Completed the integration of the PTS courier, now available for use.
- Parcel2Go API URL changed to live URL.
Tracking Updates
- Corrected the status of incorrectly mapped shipments to ensure accurate tracking updates.
- Resolved the UTF-8 error that occurred when importing events from DPD’s FTP files.
- Optimised slow queries, reducing 2000 queries with execution time from over 40 seconds to just a few seconds, ensuring faster performance with no more slow queries.
- Updated the Laravel framework to its latest version, improving system stability and security.
- Merged similar indexings, significantly reducing disk space usage while maintaining optimal functionality.
Neuro
V1.27.2.1 Update (20.12.2024)
Adjustments:
- Shipping list items are now sent in the correct order, ensuring a smoother process for users.
- For Walmart integration, we resolved issues with Order IDs, corrected the methodCode field, and added ShipDateTime as a required field. Additionally, fulfilment request issues were addressed, and an issue where emails were incorrectly mapped to phone numbers was fixed.
- In Brightpearl integration, we resolved a refresh_token issue and enabled tracking codes to be added to the GoodsOut note for better tracking.
- Shopify integration was improved by addressing order import issues.
- For Amazon integration, the shipping_tracking_code field was made optional, offering more flexibility.
Voila
Shipping Update ( 20.12.2024)
Shipping Updates
- Resolved the issue with enabling digital customs for YunExpress, allowing customers to resume shipping orders seamlessly.
- Fixed incorrect weight details being sent for the DPD NL courier.
- Addressed a problem that prevented a customer from accessing their "My Account" page.
Tracking Updates
- Completed the implementation of archiving completed shipments older than 30 days. Archived shipments are no longer visible in the user interface but remain accessible in the database and integrated with the Shipping product.
- Introduced control mechanisms to identify shipments and couriers without updates post-booking.
- Adjusted the tracking cutoff logic to reference the last received event date for enhanced accuracy.
- Fixed an issue where some shipments with the DPD courier were not receiving tracking updates.
- Corrected a bug causing Royal Mail’s "Created" webhook events to sync improperly with shipments, ensuring these events no longer appear as a tracking status.
Voila
Shipping Update ( 13.12.2024)
Shipping Updates:
- DPD QR Code Returns: Implemented to streamline the returns process.
- FedEx Trade Document Bug Fix: Resolved a bug to ensure seamless trade document generation.
- DHL Commercial Invoice Adjustment: Added an option to skip commercial invoices for specific couriers.
- BCP Label Template Integration: Introduced a new label template for BCP compatibility.
- PallexV2 Enhancements: Added default service IDs and a courier-specific PalletBaseId to improve functionality.
- APGGlobal Tracking Improvement: Added an alternative tracking URL for more flexible tracking.
- Item Description Update: Updated descriptions for a specific integration to meet customer requirements.
- DX Freight Labels: Adjusted label orientation to match courier specifications.
- DPD Unit Weight Configuration: Set a minimum value for unit weight to align with courier standards.
- DHL Parcel UK Cloud Adjustment: Limited the customer reference field (customerRef2) to 20 characters for compliance.
Tracking Updates:
- Log Retention and Error Event Removal: Tracking logs are now retained locally for 5 days and automatically deleted afterward. Error events are no longer created, but logs are generated to ensure tracking history is maintained.
- Postcode Data Enhancements: More postcode data is now added to the database and sent to shipping during event processing for accurate handling.
- Delivered Status Mapping: When a courier's delivered status mapping is updated, corresponding "Delivered At" values for tracking codes and shipments are also be updated from now on.
Neuro
V1.27.1.1 Update (11.12.2024)
New Features:
- Order Status and Payment Status Filter on Brightpearl: We now support filtering order data received from Brightpearl by their order statuses and payment statuses. Customers can now customise which orders are imported to Channels from the Brightpearl sales channel.
- New Setting in Store Settings: We have added a new setting for customers with a high volume of products and orders. This setting allows stock levels to sync with sales channels only for products with changes in their quantities when an update product request is received from the API. This will enable faster stock syncing, as the system will focus only on syncing quantity changes. To use this feature, simply enable the setting under Store Settings.
- New Order Rule Condition: "Total Order Item": Customers can now create rules using the "Total Order Item" condition to automate actions based on the total quantity of items in an order. This condition is calculated as the sum of line item quantities in an order.
- Shopware 6 Channel Integration: We now support the Shopware 6 API for channel integration.
- TikTok Channel Integration Update: The TikTok Channel API has been updated to its V2 version. All users will be migrated to V2 on 25th December. Customers do not need to take any action regarding this change. All operations on our TikTok integration will continue without any issues after the update.
- New Variables in Rule Notifications: The variables channel_name and store_name have been added to rule notifications.
Adjustments:
- The Amazon Refetch Products setting has been improved for better performance.
- The Ignore Orders Before setting on the TikTok sales channel has been optimised for better functionality.
- The Walmart Channel Integration has been adjusted to cover the next page of data in response payloads.
- The Mintsoft Plugin's Get Stock Item Date Limit has been decreased from 2024 to 2020. You can now sync stock updates from as far back as 2020.
- Shopify POS Order Import Filter has been added to order sweepers.
- eBay Integration Adjustment: When an auth error is received, the system will now automatically send a refresh token request without waiting for the next scheduled refresh token job.
Voila
Shipping Update ( 06.12.2024)
Shipping Updates
- Added a new courierSpecific field for product_option, enabling additional configuration options for TNT shipments.
- Resolved an issue where dimensions (Height, Length, Width) were not being sent to APG Global courier, causing shipment errors. Dimensions are now included in the request, ensuring accurate processing.
- Added support for submitting multiple reference numbers (reference2) when required, improving compatibility with specific UPSV2 use cases.
- Introduced a courierSpecific option to suppress the commercial invoice, providing clients the flexibility to manage customs documentation.
- Implemented support for the "CustomAttribute" field, allowing clients to send custom name and value data.
Tracking Updates
- Added activity names to group logs, making event tracking more structured and easier to analyse.
- Introduced new logic to handle authentication errors:
- Trackings are marked as "Auth Failed" after three consecutive authentication errors.
- API accounts with 100% daily failure rates are disabled automatically, and notifications are sent to the internal team.
- Accounts with over 20% daily failures trigger alert notifications.
- Added a "Disabled by Failsafe" parameter to track affected accounts.
Neuro
V1.26.2.1 Update (06.12.2024)
New Features:
-
Not On The High Street Sales Channel Integration
We have integrated the "Not On The High Street" sales channel, allowing you to receive orders and sync your fulfilments seamlessly. -
"Ignore Orders Before" Setting
A new "Ignore Orders Before" setting has been added to all sales channels, enabling users to exclude orders created before a specified date.
Adjustments:
- Order sweepers have been adjusted to consider both the "Ignore Orders Before" and "Get Orders" settings during their runs.
- The "Select All" function now sends data in bulk actions only for items that match the filtered criteria at the time of selection.
- The Wix sales channel get product request URL is changed to cover the new URL.
- Fulfilment creation logs can now be viewed within the order activities for fulfilments created via webhook received from plugins.
- Filters on the orders page have been optimised to work faster, enhancing user experience.
Neuro
V1.26.1.1 Update (29.11.2024)
Adjustments:
- WooCommerce Channel Integration Adjustment: When sending fulfilment and order status change requests to WooCommerce, we now validate the response content to ensure the changes have been applied on WooCommerce's side.
- Unleashed Sales Channel Adjustment: Fulfilments for assembly products are now supported. When sending fulfilment for an order, other assemblies are marked as collected.
- Virtual Stock Sales Channel Adjustment: The dynamic form issue has been resolved.
- eBay Integration Adjustment: Added settings to restrict orders and products by location. Customers can now retrieve order and product data only from the selected location on eBay.
- Shopify Stock Sync:The job creation rate per minute has been adjusted to comply with Shopify's rate limits.
- Bulk Update Actions: The timeout issue during bulk updates on some accounts has been resolved.
Warehousing v3.5
V.3.5.161.11 Update (28.10.2024)
- Improved discount validation on order importing.
- Implemented rate limiting for the public api - 100 requests per min.
- Prepared infrastructure changes for the upcoming move to auto-billing.
Neuro
V1.25.2.1 Update (20.11.2024)
New Feature:
-
Auto Match Products Setting for All Sales Channels
Users can now opt out of automatic SKU matching between channel products and main products. This allows them to manually match products they want to sync with their sales channels.
Neuro
V1.25.1.1 Update (15.11.2024)
Adjustments:
- The Groupon sales channel's address line 1 and phone number fields are now mapped to the correct values received from Groupon.
- The default value of "auto_sync_stock" when a product is created has been changed from "true" to "false".
- The main product creation log activity can now be displayed under product activities.
- Added support to restrict orders imported by the selected warehouse. If a warehouse is selected under the sales channel settings for Unleashed, only orders created for the selected warehouse will be imported.
- Our API documentation's directory structure has been updated with a more organised structure. You can access the updated API documentation at api.channelapi.co.uk.
Warehousing v3.5
V.3.5.161.10 Update (28.10.2024)
Fixed synchronization issues regarding the auto-stock-sync update made in Channels.
Helm WMS
V3.6.0.77 (14.11.2024)
- Made improvements to the Order Export
- Prepared infrastructure changes for the upcoming move to auto-billing.
- New Feature - we have added support for DHL BBE.
- Amended tags on the Purchase Order template files.
- Improved discount validation on order importing.
- We have improved the automatic split order functionality.
- Important synchronisation updates.
Neuro
V1.24.2.1 Update (08.11.2024)
Adjustments:
- Order Webhook for Amazon: The discount_total parameter in the order webhook data now includes the total sum of discounts applied to an order, covering both line item and order-level discounts.
- Performance Optimizations: The Products, Orders, and Transaction Records pages have been optimized for faster performance.
- Bulk Action Confirmation Emails: Order remote IDs now display correctly in confirmation emails for bulk actions.
- Excluded Order Webhooks: When an order is excluded by a main rule, its webhook orders will now be automatically created to ensure the order is sent through the excluded webhook.
- Disable Fulfillment Setting: With the "Disable Fulfilment" setting enabled on a sales channel, the retry mechanism for failed fulfillments will no longer operate.
- Optimized Split Logic: The logic for excluding orders based on quantities has been refined to work more efficiently and accurately with matched SKUs.
- DC Ecommerce Sales Channel Tag Support: Added tag support for Click & Collect and custom order attributes in the DC Ecommerce sales channel.
- Webhook Fail-Safe Logic: The webhook fail-safe logic has been further optimized.
- Virtual Stock Auto-Invoice Creation: Support added for automatic invoice creation when an order is fulfilled, allowing invoices to be sent directly to Virtual Stock.
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